HOTEL GUEST SERVICE MANAGEMENT SOFTWARE
A complete, fully featured, easy-to-use hotel guest service management software with comprehensive support at a surprisingly affordable cost. It helps hoteliers to serve more customers in less time, improving their revenues whilst creating a memorable customer experience that their guests will return to and recommend to their friends.
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A COMPLETE, FULLY-FEATURED, EASY-TO-USE HOTEL GUEST SERVICE MANAGEMENT SOFTWARE
Start free trialThe Features
- Every module and workflow options are user-rights protected
- Each event is captured in detail logs for audit trails
- Enhanced reporting
- Detailed call analysis and incident Reporting
- Guest request and incidents history report
- Top 10 service requests statistics
- Department Service Performance Statistics – Top/Bottom 10
- Staff Performance Statistics – Top/Bottom 10
- Cost Recovery Analysis Reports
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waiting
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At all our luxury resorts we use one-touch guest helpdesk services powered by mycloud hotel guest management software, as well as for our inter-departmental requests. mycloud hotel guest service management software allows us to manage tasks efficiently and to deliver services to our guests' expectations.
- ROSHAN KOONJA CIO | CONSTANCE HOTELS | INDIAN OCEAN
The Benefits
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MOBILE TRACKING, ANYWHERE, ANYTIME
Access and track the call status anywhere, anytime through our mobile app
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MANAGE MULTIPLE SERVICES IN ONE TASK
Create a master task with multiple sub-services for a single room/guest for easy action
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MULTI-LEVEL ESCALATION TILL TASK COMPLETION
SLA based escalation for each task to ensure timely action and completion
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MOBILE UPDATES ON TASK COMPLETION
Get instantly notified via text messages or through the mobile app on task completion
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OFFER FIVE STAR LIKE SERVICE AT A NOMINAL COST
Provide prompt and exclusive service and manage the operations well without burning a hole in your pocket
Book a Free Online Demo
Our online demo takes about 30-60 minutes and you would need a desktop or laptop with microphone,
speakers and Internet connectivity.Time shown here is in EST ( Eastern Standard Time, -5:00 GMT)
trusted &
loved by
Hotels as small as 2 rooms property to 300 rooms city hotels. mycloud provides extreme amount of customization, and users can setup parameters to suit their hotel property operations.
